• Community Support

  Videos are Not Loading

  Posted by Luthier_Chris on November 18, 2021 at 1:34 pm

  Hey folks,

  As of yesterday none of the videos will load for me on my Mac. Is anyone else having problems viewing? Thank you.

  Regards,

  Chris

  Wm.Jacobson replied 4 years, 4 months ago 3 Members · 3 Replies
• 3 Replies

• 

  Luthier_Chris

  Member

  November 18, 2021 at 1:54 pm

  Videos I’ve viewed before will load but nothing will load that I have not already viewed.

• 

  VictoriaTACTeam

  Administrator

  November 18, 2021 at 3:26 pm

  Hi @Luthier_Chris

  If you don’t mind, please contact TAC Support: support@tonypolecastro.com so that we can do some troubleshooting with this and assist you.

  We will be happy to help! 🙂

• 

  Wm.Jacobson

  Member

  November 18, 2021 at 8:32 pm

  Victoria, I am having the same issue – no videos have loaded since Tuesday. I tried the standard “clear cache and reboot” guidance and still have the issue. I’m using the MicroSoft Edge browser.

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