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Membership Renewal
Do our membership payments auto-renew or do we have to do it manually?
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6 Replies
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@JoeT They auto renew. You don’t get any warning either! Not even a simple email telling you the are going to be charging you. That was something I really didn’t like. I copied the information for you to let you know the rules on renewals. If you do cancel and decide to renew in the future it won’t affect your information on the site. Things like favorites, skill courses, etc. You’ll be welcomed back with open arms.
<b data-post-processed=”true”>TAC Membership Auto-Renewal:
Because the TAC Membership is a recurring subscription to ensure your membership does not lapse, your card on file will be charged upon your renewal date for another term (Quarterly or Annually) unless you cancel your TAC Membership by changing it in your account settings or reaching out to support. This is to serve as a convenience for you so that you don’t have to remember to renew and never have to miss a day of playing!
If you would like to cancel the auto-renew in your TAC account, follow the steps below:
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Log into your TAC account
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Click on your name in the top right
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Then scroll down to Account
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Choose Membership Billing
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Scroll down to “Subscriptions”
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Click the “X”
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Confirm Cancelation
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Thanks @Cadgirl, I appreciate it. back when I listened to Tony’s sales pitch I could have swore that it was mentioned that a reminder would be sent prior to subscription nearing the end of the term, I could be wrong.
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I nosed around in there, is there a way to see what card was used, I did not see it?
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I looked myself and didn’t see anything on how I made my payment. I’m sure there is a security reason behind it. They are always updating, maybe they send a warning now, but I don’t think so. I canceled some months back. I talked to ‘support’. I was told I could cancel and then rejoin with no changes to my account whenever I wanted to. I have read other members have done that. So, you don’t have anything to lose by canceling. I had it for 2 years and I totally enjoyed it, but now i want to move on, that’s all.
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Thanks @Cadgirl, I reached out to TAC support and they helped me out, thanks again, see you on the other side 😉
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