TAC Family Forums

Hey @Chris99, I echo @Joet comments re Sweetwater, having had great experience and easy returns regardless of reason. Did you get contacted by a Sales Engineer? Years ago, after my first purchase, I was assigned a Sales Engineer. I’ve done all my subsequent purchases directly thru him, which definitely ups the customer service experience I suspect. He spends as much time on the phone with me as necessary to discuss potential orders and then follows thru from delivery to after care.