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I’m having problems with the website too. It’s very difficult to find where to go and to get it to activate. The website also seems to be very slow to load anything. Can anyone tell me where my ‘membership’ page is found and what it looks like? When I log in the only place I see the try to go is ‘my profile’ icon, and a page that gives me an option to ‘start challenge’ which then launches into what seemingly is the ‘play’ portion of a song and there is non ‘learn’ section of how or what to play it. Plus the progress statues seems to be based on my old subscription of 4 years ago which I gave up on. It has not reset to my brand new current subscription. Help anyone?