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Super New and need help
Help. I just purchased this course a few minutes ago. When I try to open the daily challenge or anything in the skills course past tuning I get a critical error notice. Is the site down? Is this common? Also is there a way to communicate with cs? Email, link etc?
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5 Replies
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I have the exact same issue. I experimented a bit and it seems that the TAC website doesn’t display correctly in Google Chrome, with the Daily Challenge section only showing a “critical error”. After opening the website in Microsoft Edge, however, everything works just fine for me, including the Daily Challenge section. Hope this helps.
If this doesn’t work for you and you need support, click on the “(?) Support” link in the bottom left, or go to the TAC Help Center directly at https://help.tonypolecastro.com/
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Thanks for the reply. I only use chrome and apparently it doesnt work on chrome. Thats a shame. I had high hopes for this program.
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Hi @TammyS and welcome to TAC,
Don’t be to disappointed if the site is currently broken on your favorite Webbrowser.
Keeping track with new developments is a challenge for many websites. If a browser gets updates that cause issues on webpages that worked just fine previously it is a matter of time you have to give a WebDev to fix things.
It’s always good not rely on a single browser. Firefox, safari( Mac) edge (windows) are good alternatives until the TAC has fixed the issues on chrome.
Definitely report the issue to the support!
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That is weird. I use chrome exclusively and have never had any problem.
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I am not sure what the issue is exactly using chrome. I have been a member now for just over a year and I ONLY use chrome. Has support reached out to you to help?
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