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Hey Mark,
“Patrick U” here. Nice to talk with you again! Great post, I completely agree with your concern and the way you express it.
Everybody knows (or should, anyway) how difficult a big software project is, and that they NEVER work as intended or expected right away. So we can afford to chill a bit while these folks work through the issues. The last thing I want to do is pile on while the team is busting their, you know.
BUT (sorry, team, you knew it was coming!) I am a little worried that they’ve decided to commit too firmly to a “design concept.” Which is a different problem than just getting things working.
The aim seems to be: streamline, consolidate, pare away everything that doesn’t fit neatly in the “concept.” Which, in practice, has resulted in overly narrow constraints on member interaction, and much anxiety in the community.
So yeah, I was worried that I was posting in the wrong place; worried that my posts would be deleted; and worried that no one would see my posts in any case. Those worries appear to have been unfounded. But I am also worried that these restrictions and limitations will be permanently enshrined in the name of “concept.”
Maybe worth saying also that criticism does not equal rejection. This process should include feedback from the paying customers, as a matter of course. Nothing wrong with that, unless someone decides that “concept” triumphs over user experience.
I don’t think that’s going to happen. We just need a little patience.
(Having a lot of trouble getting this to take, so my apologies if multiple posts.)