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Site Speed Update
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I have seen some improvement in speed in navigating the site but now I am having issues with this….. I am going thru the strumming series and when I get on that page and see the list of the lessons within that strumming series on the left side, I am signed in on some and not signed in on others so cant even mark the ones I am not signed in on as complete but others further down are marked as complete. LOL Guess I”ll sit on this one a while and see if its fixed, unless its completely me and its operator error. IDK. But I am glad it doesnt take as long to load, at least for me it doesnt. Loving my lessons still, patiently waiting for improvement! Good problem to have for Tony with such growth, being such a great way to learn now, to get those IT folks to figure out the bugs.
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Thanks Tony. Glad you guys are on the job. As a former IT Tech, I can relate but having more members is a good problem that should result in more resources to manage the infrastructure. Good luck!
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60 to 80 BPM is fine with me, any faster and I have to just call it double time. (see what I did there)
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Tony: Your entire team is incredible in supporting and analyzing as well as responding to virtually any issue that arises. Whenever information communication occurs primarily through the internet, there is bound to be delays or even temporary delays in communications. I find your guitar approach to teaching online innovative and encouraging, and you support advocate for multiple genres of music which I find especially appealing. Anytime that I have had a question, Victoria or another staff member has answered it or more recently the ai bot which is also helpful for most questions at least initially. Thank you for encouraging in a unique manner so many people to continue to play and to understand the music we play on the guitar.
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Tony,
Seems like performance is once again struggling. I get repeated requests lately to validate that I am human (extra clicks and time), requests to validate my time zone (which is correct in the config and wrong in the suggested update – MN is still in the central time zone, not eastern) and When I work on the lesson of the day, I have to refresh several times to before the app will allow me to complete (may be timing out?).
All of these along with the long load times make for daily frustration. I like the lessons and I continue to progress but I am frustrated by the extra time and clicks needed.
Can these be looked into and addressed?
Brad
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Same issues here.
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I agree, and today I am not able to get the tab to load with Adobe…
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The new “Verify you’re human check” is annoying and another roadblock to accessing lessons and interacting with people. It’s a shame, good content here but the interface is a disaster. I’ve had to look elsewhere to get an engaging daily guitar fix.
You can’t engage below the challenges more than once unless you reload the page, another delay of 10 – 30 seconds. Pure frustration and I’ve brought it to Support’s attention numerous times, it’s not a problem to them!
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Very disconcerting that support doesn’t seem to want to do anything about the site speed issues. Agree the content is great, but the website interface is truly lacking given the horrible response times.
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Agreed! All this talk about investing in site upgrades and months later the experience is getting worse not better. Elsewhere indeed. Will check back again in a few months and see if things have improved. It’s a shame because the content is so great but there so much friction to get to it.
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This may be related to site speed, but one other frustrating item is that the site keeps doing a check to see if I’m a bot. Every so often things just just freeze up and I have to do a page refresh, and then a bot check to get it back running again.
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Dear Tony,
I’ pleased to say my guitar work is going well thanks to your daily program. With regards to the Old Man tutorials Im disappointed with the Thursdays challenge as there is no music notation/ tab to follow. Please can this be uploaded
Thank you
Kind regards
Jonathan Fitton. Bury Lancs Uk
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On Thursday’s lesson, just below the video on the right side, is an icon to download the TAB pdf file. It’s at https://tonypolecastro.com/wp-content/uploads/2023/08/Take-A-Look-At-My-Life.pdf
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I’m not sure why some members are not able to download the Old Man tabs. I have everything saved to my cloud drive so here is Thursday’s and Friday’s challenge tab:
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Hi Tony. I’ve been a member since February and site speed has always been an issue. Given that you posted this original message in January and no improvements have been made is a little telling. Do you have a plan besides telling members to “stop emailing support”. I highly doubt that is the reason for the poor site speed. The poor site speed is having a big impact on my decision to not continue.
Thanks. Hope to see some improvement soon.-
Site speed is having an impact on my decision to continue my subscription to this site which is coming up for renewal in October.
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Tony be like:
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