Tony Polecastro
Forum Replies Created
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Hey TAC Family!!! Per the request of @petelanger amongst other TAC family members concerned about site speed, I wanted to add an update and some context, as well as address some of the theories(?) that have been developing here on this forum post.
1.) Site speed: Site speed has improved… is it ideal at this point? No it’s not. Is it heading in the right direction? Absolutely. As mentioned before, I’d love to just find the speed switch and turn it on, but it’s a bit more delicate than that. TAC tracks metrics that matter to progress (i.e. log ins, streaks, total sessions etc.) we have had issues with the accuracy of these numbers before and have straightened them out… when I say things are delicate in terms of getting the site faster I want to be sure we don’t go backwards here. These numbers and metrics are important to members, and understandably so, as they are tied to their progress, proof of playing, and investment in their passion.
2.) The outlook: Our development team is continuing to work on the speed. While I don’t understand all the tech jargon (I focus on playing and teaching guitar, not coding or programming), what I know is that there are some overactive security measures that slog things down (my words not the developers). Meaning that scripts are run many multiples of times as opposed to just the necessary amount. (Again my words not the developers). Finding the trigger point of this issue takes time.
3.) Thank you: I appreciate the feedback you all offer here and the want to help make things better. The fact that you all care so much means a lot to me, Everyone at TAC HQ, as well as all the members of the TAC family. So in short, Thank you 🙂
4.) Guidelines: I want to be sure to keep these posts informational as opposed to speculative. Making estimates of how much it costs to increase site speed, what it would take to fix the site speed, or even how much revenue or profit TAC has to address this issue doesn’t really help matters. We have a development team, they are a top tier organization specializing in our platform and the custom site attributes we use, they have found the root cause of multiple issues in the past, and do so as fast as they can while keeping site integrity at the top of their priority list. They notify TAC HQ nearly daily about progress and next steps. They monitor the site on a constant and consistent basis and I/we at TAC HQ have nothing but trust that they are doing all of the necessary things to quickly fix any issues that they come across.
I created this forum thread to keep an open line of communication regarding site speed, and I want to make sure that it stays in line with offering that benefit while upholding the values and guidelines of the TAC community and forums. Any post in violation of the community guidelines will be removed to keep this, and all, forums a source of beneficial and supportive information.
I will be sure to relay any news or developments I get that are pertinent to this issue.
Again on behalf of myself and everyone at TAC HQ thank you for being a part of the family.
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I have to echo @JeffM.22 Looks as if the tech team made some progress 🙂
Hats off to the tech geeks on behalf of us guitar geeks… so many geeks 🙂
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Woodsy,
Keen observation my friend. Daniel actually submitted a video of his guitar routine instead of a photo. Since I was doing the drawing real time I couldn’t queue up the video, but you can certainly check it out in his post 🙂
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Congratulations Craig!!! Now your member name makes total sense 🙂 Let us know how the lottery ticket goes!!! We’ll be in touch and get your guitar shipped out next week 🙂
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Congratulations Deanne!!! Thank you for your participation as well!!!
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Daniel, Congratulations!!!!!!!
What a prize!!! We’ll make sure you get a left-handed instrument 🙂 I’ll be in touch to discuss the timeline as soon as I hear back from Matt at Eddie’s Guitars 🙂
Congratulations again my friend!!!
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I’ve got him covered… but let’s just say there may or may not be a right handed J200 laying around for future use 😇 …just sayin’
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🙂 Happy Friday!!! Thank you for letting us guitar geeks in on your journey, and thank you for sharing your story 🙂