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At the bottom let of the page is a ? in a circle with the word Support next to it. If you click that, you should see frequestly asked questions. By clicking on the ‘account’ tab, the first question deals with canceling your auto renewal. If that doesn’t answer your question, there is an organge circle at the bottom right that is a link to chat directly with TAC service. Click on it to open a chat window, and then ask your quesstion or state a comment. Once submitted, they’ll review it and respond shortly. Hope this helps.