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Tony’s Acoustic Challenge – The New Way to Learn Guitar Family Forums Community Support Contacting Admin to cancel or suspending my membeship

  • Contacting Admin to cancel or suspending my membeship

    Posted by dustyoldchips on August 17, 2021 at 4:34 am

    I’m in a very rough patch here as my my has stage 4 cancer, doing chemo and radiation. There’s no way I can squeese out that 10 minutes a day. If life is a river right now then I’m in fast water. I’d like to suspend my membership until January 2022 or cancel now.

    VictoriaTACTeam replied 3 years, 6 months ago 4 Members · 3 Replies
  • 3 Replies
  • Bill_Brown

    Member
    August 17, 2021 at 6:26 am

    Hi @dustyoldchips , sorry to learn about your wife – my heartfelt blessings to you and your family.

    On the bottom left side of the screen, there’s a question mark with a circle around it. Click on that icon and it’ll take you to the TAC Admin page. From there, at the bottom right side of that page is a green “Chat” icon. Click on that and type your message – someone will respond to you in a couple of hours.

    Hope this helps

    Bill Brown

  • timothy r

    Member
    August 17, 2021 at 6:59 am

    i feel the auto renewal is very immoral. there was no email warning me of it and i havent used this product in months. i am not very computer savy and i am disappointed with TAC.. i cannot find how to communicate with anyone here and would prefer a refund….not an extra year membership

  • VictoriaTACTeam

    Administrator
    August 17, 2021 at 1:42 pm

    Hi all –

    Our TAC Members posting here have now been kindly assisted, and we certainly wish them the best going forward.

    For all TAC Family, we encourage checking out the helpful Support articles which are found under the Support tab at the bottom of the left side bar. These contain all of the info needed on how TAC Memberships work and what we can do when you need to make changes to your account.


    Here’s a direct link:

    https://help.tonypolecastro.com/en/collections/1450188-your-account

    As always, we are here for you in the Support Dept. You can always reach us by Emailing us here: [email protected]

    Thanks TAC Family! Hoping everyone is having a wonderful day! 🙂

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