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Tony’s Acoustic Challenge – The New Way to Learn Guitar Family Forums Community Support Happy Friday, TAC Family! A friendly message from TAC Support

  • Happy Friday, TAC Family! A friendly message from TAC Support

    Posted by VictoriaTACTeam on August 26, 2022 at 7:28 am

    Hi TAC Family! Hope all are well on this wonderful Friday! 😊

    We’ve seen a couple of Forum posts with questions about how the TAC Memberships work, so we thought it would be a good time to make note of the Support tab in your TAC account should you ever need help.

    The Support tab is found at the bottom of the left sidebar menu from your TAC Home page. Here you’re going to find the answers to all of your TAC account questions – such as how to change your password, cancel your auto-renew, update your card on file, change your information, etc.

    In an effort to keep the TAC Community Forums and TAC Support separate, we request that any and all account questions be directed to us in TAC Support. We will always be happy to quickly and efficiently assist you.

    https://help.tonypolecastro.com/en/articles/5091093-forum-rules-posting-guide

    Need help? You can reach us anytime at: [email protected]

    We are happy to have you as part of our amazing TAC Community!

    ChuckS replied 1 year, 7 months ago 4 Members · 3 Replies
  • 3 Replies
  • Kona_Bruce

    Member
    August 26, 2022 at 10:01 am

    Let me take this chance to offer kudos to “Support”, worked with them recently and it was GREAT! Very competent, very thorough, and like most this TAC stuff, turned out to be a lot of fun, too. The front-end course stuff is well worth the price of admission, it’s nice to know they’re not ignoring us on back-end. Mahalo nui loa (thank you, very much) to Victoria

  • N-lightMike

    Member
    August 27, 2022 at 12:13 pm

    Thank you @VictoriaTACTeam . I really love the support we are being given. Like all customer support, much of what you do we are unaware of. That’s why it’s so important to say thank you. 😄

    MG 😀

  • ChuckS

    Member
    August 27, 2022 at 1:00 pm

    I have dealt with Victoria @VictoriaTACTeam for help in the past and in my opinion, she is a Rock Star in the customer support world. Extremely helpful. Just flat out excellent. Tony is very lucky to have her on staff in this type of position.

    Now if they could only get the ability to type things in this forum without letters, words and posts disappearing fixed, that would be a big plus😄

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