TAC Family Forums

Share your wins, get unstuck, or see how others use the TAC Method to create a fulfilling guitar life!

  • Posted by Alan L on June 3, 2021 at 6:03 pm

    Help! I am disabled and on a fixed income and I was just charged $197 for another year?

    I couldn’t afford it last year but this year is even worse and haven’t been on here in over six months. I had zero warning of tis renewal. Please refund my checking account, I have to pay rent, there is no way to contact anyone by email on this site?

    Marty73 replied 3 years, 8 months ago 7 Members · 6 Replies
  • 6 Replies
  • Loraine

    Member
    June 3, 2021 at 7:17 pm

    Hi Alan, I suggest you click on the ? In the circle at the bottom left and then click on the chat pop up. Send a message to TAC to cancel and get a refund.

  • SoCal_Ian

    Member
    June 5, 2021 at 9:04 am

    Technically the “warning” comes when you sign up. It mentions automatic renewal that will occur unless you change that setting in your account info. I can understand that you hadn’t done that because you basically left the site but let this be a warning to others in the future. Change the setting and you’ll likely get a “don’t forget to renew” email or access will simply cease until you pay again. Better that than a “surprise” renewal you’ve forgotten about. I do that with all autorenew subscriptions on day 1.

    • noahw

      Member
      June 5, 2021 at 11:28 am

      Thanks for the reminder. Just went to my account and cancelled so they won’t automatic renew for next year . Still have until Oct. I guess. Hope Alan gets his money back.

  • Beatrice

    Member
    June 5, 2021 at 4:18 pm

    Hi Alan,

    Send a request here ASAP [email protected]

    • Marty73

      Member
      June 6, 2021 at 8:15 am

      👍

Log in to reply.